Taking Technical Documentation to the Next Level | Content Strategy | Team Leadership | AI & Knowledge Management | Voice Acting

I help organizations turn complex technologies into clear, accessible content that supports users, drives adoption, and enhances product value. With deep experience leading remote content teams, I specialize in scaling documentation operations, streamlining content systems, and aligning technical communications with agile, DevOps, and product-led strategies.

I’m a hands-on leader with deep expertise in technical writing, knowledge management, video production, and content strategy. I have proven success linking content quality to business outcomes including reducing support costs, increasing renewals, and driving user satisfaction.

With a track record of building and leading high performing, engaged teams, I actively contribute as a coach and a player, developing content, creating processes, and collaborating with cross-functional teams such as Engineering, IT, QA, Customer Support, Product Management, Product Marketing, Sales, and Executive Leadership to ensure accuracy, alignment, and business impact.

Grounded in servant leadership, I empower teams by removing roadblocks, fostering collaboration, and creating a culture where content professionals can thrive. I bring a balance of strategic vision and practical execution. This results in building content systems that scale, while staying close to the work that matters.

I embrace emerging tools to enhance content creation, automate workflows, and support smarter, faster knowledge delivery. I stay at the forefront of evolving technologies, including AI, to help teams work more efficiently and future-proof their documentation ecosystems.

Whether you’re building a content strategy from scratch or leveling up an existing one, contact me for more information.

If you would like to see examples of my work, send me a message to access my portfolio.